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IRServer Error opening COM/USB Port/LAN Device
Posted:
Tue 14. Jan 2014, 11:06
by Stef
I'm not able to start my IRServer connecting to the Multicontroller in our network.
-The IP is provided in the lan part of the startup propertie
-I'm able to ping the device in our network
-I can reach the webinterface of the device
-Network firewall has port 21000 opened for TCP and UDP traffic
IRServer doesn't start...
Any idea?
Re: IRServer Error opening COM/USB Port/LAN Device
Posted:
Tue 14. Jan 2014, 11:07
by Stef
Addtional info
I'm using IRServer version 6.10.16
Re: IRServer Error opening COM/USB Port/LAN Device
Posted:
Tue 14. Jan 2014, 11:46
by Stef
ERROR LOGS:
Init Server Socket done
IRServer Version 6.10.16
Init Events done
Getversion Error
Init communication ...
Getversion Error
Init communication ...
Error opening COM/USB Port/LAN Device
Re: IRServer Error opening COM/USB Port/LAN Device
Posted:
Tue 14. Jan 2014, 11:58
by IRTrans
When the IP of the device is provided and the device can be reached it has to be a firewall problem.
Please note that not only the Windows FW might be active - NW security SW often has its own FW.
IRTrans
Re: IRServer Error opening COM/USB Port/LAN Device
Posted:
Tue 14. Jan 2014, 13:06
by Stef
thanks for the answer.
Do we need to open port 21000 for TCP and UDP as well?
Re: IRServer Error opening COM/USB Port/LAN Device
Posted:
Mon 20. Jan 2014, 09:46
by eric
The IRTrans SW uses UDP port 21000 for communication unless it is specifically set to TCP. Meaning: UDP 21000 should be enough.