IRTrans Support Forum

I have now been battling with a USB irTrans, which seems to do what it says on the tin, and a combination of iRed2 on the Mac Mini and iRetouch on an iPodTouch, which seem to bug ridden and unreliable. After four months of this with no software updates and I a very unhappy customer.

Just a few of the problems, some already reported here, but none of them fixed:
iRedTouch - repeatedly touching a repeating key in the gui crashes iRetouch - completely reproducible and reported.
iRedTouch - sends unrequested codes when the IOS device is put to sleep - reported unfixed
iRedTouch, iRed2 ? - Buttons on the gui frequently send duplicate codes - reported in 2008 unfixed
iRed2 - some key commands work unreliably

There are more. Is there any intention of fixing any of these problems?

Bill Northcott

Hi,
did you talk to the iRed people about these problems?

That is the first time I hear of such problems and there are some thousand people out there using iRed2/iRedTouch.

Please note that we (IRTrans) cannot fix the problems as we do mot make the SW.

IRTrans